ingenuIT’s proactive approach has prevented costly blindsides and mystery super-bills. As a company also in the service contract business, we understand the value as well as the initial customer resistance to flat fees. ingenuIT has saved us thousands and are extremely responsive and forward thinking. We have experienced 100% worry-free IT since our partnership began.
We found ingenuIT on Google and never looked back. They’ve been a seamless partner and have proactively navigated us through the IT maze and made superb, experienced recommendations as our company has grown. We’ve been able to avoid in-house overhead and find their team extremely responsive. The quarterly meetings insure we’re ahead of the curve and always prepared.
Our 15-year relationship with ingenuIT demonstrates the essence of true partnership. They crafted our technology platform virtually from scratch, positioned us for growth, and have helped us navigate through very difficult times as well. As a nonprofit, we have unique needs and they have been very proactive in helping us meet those needs and head off any challenges. ingenuIT has also played a critical role providing seamless automation and architected our IT structure to eliminate the need for IT headcount, a true hard cost savings which is paramount in our sector. Perhaps most importantly, ingenuIT has been absolutely trustworthy with the most confidential of information involved in back up processes.
ingenuIT has been our "go to" for technical support for over 20 years. I rely on their professionalism, dependability and "know how". They are never more than a phone call or a client support email away when we need help. I know that I can trust that the technical advice they offer makes sense for the our business and the customers we serve. We know that they are there to back up the work that they do. The ingenuIT team stays abreast of evolving technology trends - which seem to be changing day by day. They have warned me away fads and made me pay attention to changes that will affect our ability to function on a daily basis.