The cloud has failed roughly 150,000 Gmail users, whose e-mails have been deleted and accounts disabled by a mysterious glitch. Users on Google’s help forum report that the Gmail bug responsible deletes everything, including e-mails, labels, folders, and settings. When affected users log on, they see a welcome message as if they’ve never used Gmail before. Other users simply found their accounts disabled while repairs are being done. According to Mashable, the bug affects less than 0.08 percent of users.
It’s not yet clear whether Google will be able to restore the deleted e-mails. Google reps stated “This is affecting less than .08% of our Gmail user base, and we’ve already fixed the problem for some users. Our engineers are working as quickly as possible and we hope to have everything back to normal as soon as possible. We’re very sorry for the inconvenience.” For those not affected, the lost e-mails are a reminder of how Web storage isn’t completely immune to failure. If you rely on Gmail to safeguard e-mailed documents and important correspondences, consider backing up your account.
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